Privacy
We take the protection of your data very seriously. When you visit our offers, we want to make sure that your privacy is protected at all times.
Below we explain how to handle your data
Data without personal reference
You do not need to enter any data to visit our online shop. We only store anonymized access data without personal reference, like e.g.
- Name of your Internet Service Provider
- The name oft he requested page or file
- Your IP
- Date and time oft your request
- the Internet Browser you use
Cookies are used to collect data, but they also collect and store the data exclusively in anonymous or pseudonymous form and do not permit any conclusion about your person.
These data are not passed on to third parties by us and are used exclusively for internal statistical evaluation.
A connection of this anonymous data with the personal data does not take place
Data with personal reference
We do however require personal data in certain cases. This is for example when you create a customer account, during the ordering process, when registering for a newsletter, when recommending products, when contacting.
If you register as a customer in our online shop, an access-protected, personal account will be kept with your personal data and orders, to which only you have access or our Administrator.
The deletion of your account can be arranged at any time. To unsubscribe from our newsletters can, of course, be done at any time.
Disclosure of data with personal reference
A transfer of your personal data to third parties only happens if this is necessary to fulfill the order.
We send your address data to our shipping partner DHL and, if necessary, for the shipment of plants abroad to apply for PHYTO ( Bayerische Landesanstalt für Landwirtschaft, Vöttinger Straße 38, 85354 Freising, https://www.lfl.bayern.de ) and CITES ( Bundesamt für Naturschutz, Konstantinstr. 110, 53179 Bonn, https://www.bfn.de ).
For the payment processing your payment data will be forwarded to our payment partner bank (Paypal). Any further transfers of personal customer data to third parties will not take place
A transfer of your personal data for advertising purposes to third parties does not take place
Data security
Every page view of our online shop is encrypted using SSL (Secure Socket Layer). Our websites are protected by technical measures against damage, destruction, unauthorized access.
Google Analytics
This online shop uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies (text files) that are stored on your computer and that allow an analysis of your use of the website.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the data collection by Google of the data generated by the cookie and related to your use of our website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Use of Cookies
Cookies are small text files that your browser automatically saves by default. Our online store uses cookies to make our offering safer, more user-friendly and effective. Cookies do not store personal data. You can display and delete cookies in the browser settings.
Delivery country selection and location detection
Because prices, VAT and shipping costs depend on the delivery country, our online shop offers a delivery country selection. On your first visit, a notice window may also appear that suggests a delivery country.
For this purpose, your IP address is briefly compared with a database stored on our server (DB-IP Lite) to determine the country. Only the country is determined, not your exact location. Your IP address is not transmitted to third parties for this and is not additionally stored by this function. The general storage of access data is described in the section "Data without personal reference".
We store your selection, and the fact that the notice window has already been shown, in two technically necessary cookies:
- kopf-country: stores the selected delivery country so that prices and shipping costs are displayed correctly.
- kopf-country-asked: remembers that the notice window has already been shown (storage period 30 days).
This data processing is justified under Art. 6(1)(f) GDPR (legitimate interest in displaying correct prices and avoiding incorrect orders). The cookies are necessary for the function you requested (Section 25(2) no. 2 TDDDG), so no consent is required.
The country data comes from DB-IP.com (https://db-ip.com, licence CC BY 4.0).
Right of information & right of withdrawal
At any time you can request information about your data without giving reasons. You can always lock, correct or delete your data collected from us.
At any time you can revoke your consent to the data and use without giving reasons.